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Full Time

Email & Chat Support Executive – Domestic / 2 months ago

Karachi

Application ends: 2025-10-16

Job Overview:

Responsible for acting as a liaison between our customer and the respective client. Provides assistance via Chat and/or Email to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query. Escalate to relevant team internally and/or externally.

Key Responsibilities:

  • Prompt chat & email response to customers
  • Provide real-time support
  • Document each customer’s question or problem as well as the resulting answer or solution
  • Email coordination with customers
  • Escalating to relevant team(s) internally and/or externally

Job Specification:

  • Graduation or above
  • Good communication (verbal & written)
  • Proficiency with MS Office particularly MS Excel
  • Flexibility
  • Customer-centric attitude
  • Adaptability

Job Information

  • Views
    26
  • Date Posted
    September 16, 2025
  • Location
    Karachi
  • Job Title
    Email & Chat Support Executive – Domestic
  • Qualification
    Graduation
  • Gender
    Both

Job Skills

analytical skills computer skills Customer Service Excellent communication skills
Email & Chat Support Executive – Domestic
  • Address
    Karachi
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