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Full Time

Arabic Speaker / 4 months ago

Karachi

Application ends: 2025-10-16

Job Overview

Responsible for acting as a liaison between our Arabic customer(s) and the respective client and ensuring compliance of process and policies.

Job Description

  • Interact with agents to provide and process information in response to their customer’s inquiries, concerns and requests about products and/or services.
  • Collaborate and build relationships with agents to strengthen service competitiveness
  • Communicate timely back to agents, track and resolve any issues regarding the service
  • Contribute to customer development role
  • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score while ensuring Compliance

Job Specifications

  • O Levels/Matric or above
  • Strong command of both spoken and written Arabic language
  • Proficiency with MS Office particularly MS Excel
  • Flexibility & Adaptability
  • Customer-centric attitude
  • Emotional Intelligence and Critical Thinking
  • Self-motivated, assertive and responsive

Job Information

  • Views
    68
  • Date Posted
    September 16, 2025
  • Location
    Karachi
  • Job Title
    Arabic Speaker
  • Qualification
    O Levels/Matric or above
  • Gender
    Both

Job Skills

analytical skills computer skills Customer Service Excellent communication skills problem-solving skills Time Management
Arabic Speaker
  • Address
    Karachi
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